Assessor Resource
SIRWSLS002A
Build sales relationships
Assessment tool
Version 1.0
Issue Date: May 2024
This unit applies to frontline sales personnel. It encompasses the development of effective sales techniques through workplace consultation, evaluation, training and development, and the formation and maintenance of business to business relationships to ensure positive business outcomes.
This unit describes the performance outcomes, skills and knowledge required to promote demand and stimulate long-term, productive relationships with a business customer or a number of businesses within a defined territory.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)